Exciting renovations to our Coburg Branch in Melbourne will commence from Tuesday 6 August to bring our customers a fresh new look branch. Completion of this project will take a few weeks. From 6 August until work is completed, you can reach our customer service team on 9355-7740 or our lending team on 9355-8862 to see if you can access the branch on the day, you are looking to come in. Our team is available to assist with alternate ways to complete your banking in need. Alternatively you can freecall 1800 64 64 84 if unable to reach the Coburg Team. We apologise for any inconvenience this may cause.

Learn about our new and improved online and mobile app features. Click here for more details. 

Be Scam Aware! Take a moment and think.... click here for helpful hints in protecting your accounts online.

Learn more about our brand name, abal banking.

In the market for a home loan? Learn more about our award winning home loan products by clicking here.

We're a bank for the community. Learn more about our community initiatives by clicking here. 

Our Melbourne Branch will be closed on Tuesday 5 November, for the Melbourne Cup public holiday. 

Abal.online is Arab Bank Australia’s internet banking service, offering you a safe and convenient way to manage your finances online.

Features and Benefits:

  • Secure access to your accounts 24 hours a day, seven days a week
  • View your account balances and account details
  • View your personal details
  • Search, view & print your transaction history
  • Transfer funds between your linked Arab Bank Australia accounts
  • Transfer funds between your Arab Bank Australia account and other domestic accounts held with any Australian Financial Institution
  • Pay your bills for over 23,000 registered billers using BPAY® Payments
  • Manage your Arab Bank Australia Visa Debit card online
  • Order cheque & deposit books as well as copies of your account statements
  • Send and receive secure instructions and messages between you and an Arab Bank Australia customer service representative
  • Set up regular fund transfers and schedule these for future dates
  • Open an additional Arab Bank Australia account online
  • View your BPAY Payments and Transfer History
  • Email a receipt to Billers or Payees to notify them when a BPAY Payment or Transfer has been made
  • Transfer funds to multiple bank accounts simultaneously using abal.online ‘Transfer to Group’ feature
  • Set separate limits for Transfers and Group Transfer transactions
  • Import your Payroll or Creditor files directly into abal.online for processing
  • Establish multiple signatories on an account to authorise a payment or transfer

Banking Alerts

An ideal service for people on the move.

Customers may register to receive a range of SMS Alerts on the mobile phone number of their choice when certain activities occur on a nominated account.

This includes a host of alerts such as when*:

  • Immediate Own Transfer, Domestic Transfer, Transfer to Group or BPAY® payments are successful or unsuccessful;
  • Own Transfer, Doemstic Transfer, Transfer to Group or BPAY payments scheduled for a future date are successful or unsuccessful;
  • Your Password is changed;
  • Your Daily BPAY, Group Transfer, Overall Daily Limit or Domestic Transfer Limits are changed;
  • SMS Payment Authentication

Internet Banking Application Form

Download the application form in Adobe® Acrobat PDF format. Once complete, please mail this form to the following address:

Arab Bank Australia Ltd IBC
Reply Paid 645
GROSVENOR PLACE NSW 1219

or, drop this form in at your nearest branch.

Privacy

Arab Bank Australia requires the information provided by you in this form in order to process your internet banking application. If you do not provide all relevant information then we may be unable to process your application. Arab Bank Australia may provide your personal information to our agents or third party service providers who provide services to us or to our external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA), in the likelihood of a dispute involving this body. You can access and update your personal information during ordinary business hours by contacting Arab Bank Australia Limited at:

Privacy Coordinator
Level 7, 20 Bridge Street, Sydney

Postal Address: PO Box N645, Grosvenor Place, Sydney NSW 1220

E-mail: service@arabbank.com.au

Telephone:1800 646 484 or, if calling from overseas, +612 9377 8900

Fax: (02) 9221 5428

Online Banking Security

It is important to keep your information secure and safe while online. Learn more about Online Banking Security here.

The Terms & Conditions for Arab Bank Australia's Internet Banking are available as part of the Product Disclosure Statement (PDS). The PDS must be read in conjunction with the Account Features & Charges Booklet. Together they form the product disclosure statement for the products set out in those documents. You should read these Terms & Conditions carefully.

® Registered to BPAY Pty Ltd ABN 69 079 137 518