Thank you for visiting Arab Bank Australia online. Our online presence is aimed at enhancing our relationship with you so that we can continue to work to exceed your expectation in every interaction that you have with us.

Since commencement of our operation as a full banking operation in Australia in September 1994, we have developed a prestigious brand in the local Australian community. We are proud to be recognised as a leading, award winning bank year after year for our product features, competitive interest rates and outstanding relationship banking service.

Over the past three years we have had a special focus on further developing our infrastructure in order to meet the competitive challenges ahead, and build a Bank that has strong foundations for long term sustainability in Australia. We invested in IT systems and processes, our Internet Banking, governance and compliance requirements, and into our risk management practices. We are pleased to advise that we have successfully completed all these projects and are ready to capitalise on these investments by serving you better and delivering on your banking needs.

In addition to the above, we devoted significant effort to further developing the skills and knowledge of our staff through increased mobility and better distribution of our brand and products. We now have in place an agreement with the National Australia Bank which enables our customers to make deposits at any NAB branch. We also significantly enhanced our internet banking service to enable our business banking customers to transact electronically through the Arab Bank Australia website.

We are continually working towards improving your service experience. We believe superior service is the single most important ingredient to our success, and to providing long term benefits for our customers, our shareholder, our staff and the Australian community.

Another competitive edge we have developed over the past 13 years in Australia is our direct and passionate commitment to the communities in which we serve. Arab Bank Australia has consistently demonstrated support for education, the arts, medical research and the under privileged.

I welcome your feedback and any suggestion that you may have to help us continue to grow and serve you better.

My team and I are at your service.

James Wakim
Managing Director